I'm Tracey (she/her/hers), a UX Researcher & Writer in Texas. Ready to understand user needs, gain insight and communicate actionable items.

Selected work

Click Case Study button below and scroll down to find the correct case study on the Project Page.

Please contact me and tell me more about your project 

(or provide me feedback)!

TraceyScharmann@gmail.com

WORK IN PROCESS...(both this site and me)

I am all about making life easier for those that I work for and my teammates.

I am the person that makes feature requests of our SaaS providers. 

I am an active listener,  service oriented and put people at ease when conducting interviews.

I am a person that says "yes" to all projects (I am working on that)! But you know what they say, "If you want work done, give it to a busy person."

Working in education has taught me to empathize, better understand users and to focus on learning what people need (and not what I want for them). My background in business, audit and journalism makes for a great segue to UX Researcher; I know how to ask open-ended questions, find themes, highlight key insights and package that information so stakeholders can take action.

I believe in design for all users. I have worked with young adults with a broad range of abilities and often see that the user is left out of many design decisions in platforms made to educate youth. I want to change that. 

I am interested in simplifying online experiences and ensuring online security.

I am helping protect senior citizens and other vulnerable populations that are frequently targeted.  

I am passionate about financial literacy and creating better tools to detect fraudulent practices online.

I am a UX Researcher.